Refund Policy

Last Updated: February 27, 2025

1. Introduction

Thank you for purchasing a course from BHUB Incubation Trading Pvt Ltd (“we”, “us”, “our”). We are committed to providing high-quality educational content. This Refund Policy outlines the terms under which refunds are provided for stock market courses sold by us.

2. Applicability

This Refund Policy applies to all online and digital courses related to stock market education, including but not limited to trading strategies, technical analysis, fundamental analysis, forex trading, and related modules offered by BHUB Incubation Trading Pvt Ltd.

3. Eligibility for Refund

A refund request will be considered only if all of the following conditions are met:

a. Time-Limited Guarantee

• Refund requests must be submitted within 7 days from the date of purchase.
• After this period, all sales are final and non-refundable.

b. Course Access Usage

Refunds will not be provided if the user has:

• Accessed more than 20% of the course content, OR
• Downloaded course materials or attended live sessions.

c. Proof of Dissatisfaction

To process a refund request, the user must provide:

• A clear explanation of why the course did not meet expectations.
• Screenshots or supporting evidence, if applicable.

4. Non-Refundable Situations

Refunds will not be granted under the following circumstances:

• You change your mind about the course purchase.
• You did not have time to complete the course.
• You claim you didn’t learn anything but have already accessed significant content.
• Failure to follow course prerequisites or instructions.
• Accessing course content after the refund request is made.

5. Refund Request Process

To request a refund:
1. Send an email to:
 Info@bhubincubation.com with the subject: “Refund Request – [Course Name]”

2. Include:
 • Your name
• Order/Transaction ID
• Email used for purchase
• Date of purchase
• Clear explanation of why you want a refund
• Any supporting evidence (screenshots, descriptions)

3. Response Timeline:
 • We will acknowledge your request within 48 hours.
• Final decision and refund confirmation will be provided within 5–7 business days after review.

6. Refund Method

If approved, refunds will be issued by the same payment method used at the time of purchase, unless otherwise specified. The processing time may vary based on banking/payment provider policies, typically 5–14 business days.

7. Dispute Resolution

If you disagree with our refund decision, you may escalate the matter to our grievance officer via email: sajidMohammed.916@gmail.com. All disputes will be handled fairly and transparently.

8. Changes to Policy

BHUB Incubation Trading Pvt Ltd reserves the right to modify this Refund Policy at any time. Updated policies will be posted on our official website.